Terms & Conditions / Privacy

term & condition / privacy

Terms & Conditions / Privacy

Terms & Conditions / Privacy: In the following terms and conditions, “The Seller” refers to Worldwide Salon Supplies and “The Buyer” refers to the purchaser of goods from “The Seller” under these terms and conditions.

Worlwide Salon Supplies operates exclusively as a wholesaler, and most items are intended for qualified or training professional hairdressers, beauty therapists, nail technicians and other wholesalers, and are mostly for sale on a business to business basis. Customers should be qualified to use the products sold on this website and items are sold on the understanding that they will be used for their intended purpose. The Seller will accept no responsibility, for personnel without qualified supervision mis-using equipment supplied by the Seller.We reserve the right to ask for for proof of your professional status and it is your responsibility to ensure that you are insured for the products that you are using.

Please read these terms carefully and do not hesitate to contact us if you require further information or clarification. If you do not accept these terms and conditions, please discontinue your purchase.

We reserve the right to update these Terms from time to time and any changes will be notified to you via e-mail. The changes will only be implemented once you have received the e-mail. By using the website after the changes come into effect, your use of the Website indicated your agreement to the new Terms. 

Registration

By registering on our website, you warrant that the personal information which you provide are true, current and complete and that you are not impersonating any other person or company.

 

Website Content

All content found on this website is the property of Worldwide Salon Supplies our our suppliers. You may not use part of the contents of the website without the written consent of Worldwide Salon Supplies. This does not include any resale or commercial use of the websites products.

 

Privacy Policy

All of your personal information are treated as confidential and will only be used in accordance with our Privacy Policy. All of your personal information that are provided to us will be held by us only and will not be used for no other reason other than for trading on this website.

 

Compliance

This website can only be used for lawful purposes and in a lawful manner. By this, you’re agreeing to comply with all the applicable laws, statutes and regulations regarding the Website and its use.

 

Orders

Online Orders

When you place an order on Worldwide Salon Supplies, we will send you an email confirming receipt of your order and containing any other details. Your order is then accepted by us before we e-mail you further to discuss the best shipping solution. It is your responsibility to follow up on our e-mails and items may not be sent before this process is concluded. If you disagree with the shipping solutions presented and you had paid for your items already, we will kindly refund you in full. We urge you to e-mail us before sending in your order, so that we can discuss the shipping fees.

Once the shipping details have been discussed and accepted, we will dispatch the products to you.  All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by us via e-mail and you will have the option to either wait until the items are available or to cancel your order.

We accept no responsibility where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

Your Online Account

You agree to accept responsibility for all activities that happen under your account or password. You must ensure that the password is kept confidential. If you believe that your password has become known to anyone else, you should inform us immediately.

We reserve the right to refuse access to the website, terminate accounts, or cancel orders at our discretion. If we cancel an order, you will not be charged.

Complaints

Any complaints should be written to the Director of the company on admin@worldwidesalonsupplies.com. We will acknowledge all complaints and act on the.

Damages & Shortages

Bought goods must be inspected upon delivery and any claims for damages or shortages must be reported to us within 24 hours of receipt of goods.

 

Delivery

Our policy is to dispatch goods within 24 hours of finalizing* an order, however this can vary due to stock availability. Times quoted are in good faith, but shall not be binding.

* – As in after discussing and concluding shipping fees.

 

Overseas Orders

Worldwide Salon Supplies welcomes orders from anywhere in the world. Please keep in mind that shipping costs and carriage will vary on destination and weight/dimensions of parcel.

 

Cancellation Rights

Cancellation after despatch cannot be accepted. If you cancel an order, you must notify us via e-mail (export@worldwidesalonsupplies.com). We will refund any money you have paid to us within 30 days of receipt of your cancellation notice.

Price and Payments

Prices displayed include VAT and are correct at the current time of the good being displaying, however they are subject to alteration without prior notice.

 

Returns

If goods are not as expected, please contact us via e-mail to discuss returns. Due to our strict hygiene regulations, we cannot accept returns of items such as clippers and razors which have been used (this list is not complete). If goods are returned damaged due to poor packaging will not entitle The Buyer to a full credit/refund.

Refunds/exchanges will only be offered on items that are faulty, and were clearly so at the time at which they were dispatched.

 

PRIVACY POLICY

Privacy

WorldWide Salon Supplies are committed to protecting your privacy. The information that we collect about you will only be used lawfully (according to the Data Protection Act 1998).

We will never collect sensitive information about you without your explicit consent.

We may use safe third party technology to track the patterns of behavior of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions about privacy, you should contact us via e-mail on admin@worldwidesalonsupplies.com